Talk 2 Progress logo
www.talk2progress - the site for New Progress tenants
New Progress logo


 

 

 

Lifeline pendant in use, sensors

 

Lifeline offers peace of mind to both the individual and their family.

To learn more click here.

 

 



Lifeline/Telecare

Lifeline
Lifeline is an easy-to-use personal emergency response system that enables older adults, the physically challenged and chronically ill people to remain independent and more confident in their own homes.

In the event of a domestic or medical emergency, customers can alert our dedicated Control Centre by pressing either the emergency illuminated panic button on their telephone or the push button on their pendant alarm. Depending on the nature of the call, the control centre will alert the emergency services, the doctor or a nominated emergency contact and key holder.

Our dedicated Control Centre in Leyland, Lancashire currently provides over 2000 Lifeline customers with help at the touch of a button 24 hours a day, 365 days a year.

If you want further information please view our Progress Housing website - click here or contact our Lifeline Team on 01772 436756 or email lifeline@progressgroup.org.uk


Telecare

New Progress has been selected by Lancashire County Council to help them deliver a Telecare service within the South Ribble, Preston, Chorley, Flyde and Wyre areas. Telecare is designed to work with Lifeline units to manage the risks to a person's health and home environment 24 hours a day, 365 days a year. We can offer a range of non intrusive sensors to allow people to live independently for as long as possible.

New Progress has achieved TSA 1 accreditation which is an industry standard for Telecare providers.

Here are just a few of the sensors we can provide:

  • Movement detector
  • Bogus caller button
  • Flood detector
  • Medication reminder/dispenser

If you want further information please contact our Telecare Team on 01772 436756 or email telecare@progressgroup.org.uk

Our Telecare service is explained in more detail on our Progress Housing Group website, click here to view the website.


 

 

 

Pay your rent online
Home to Rent
Report a Repair

Welfare Benefits

Customer Service Centre

You can now ring us between 8am and 6pm, Monday to Friday. The customer service team will be able to help with a wide range of matters, including rent arrears and reports of anti-social behaviour.

01772 450 600

Our repairs hotline is also open 8am to 6pm, Monday to Friday. Call 01772 642181 during office hours, or 01772 436756 (emergencies only).

 

HEAD OFFICE
Sumner House,
21 King Street, Leyland,
PR25 2LW
Tel: 01772 450600
Fax: 01772 457252,
Email: enquiries@progressgroup.org.uk

New Progress Housing Association is
part of the Progress Housing Group