Putting your safety first
Progress Care Housing tenants and their support staff may remember news reports in January of this year about a scalding incident in Taunton, Somerset where ten-month-old Rhianna Hardie tragically died.
This incident, at a local Council-managed property, happened partly because of a faulty thermostat within a hot water cylinder. This in turn led to the water cistern splitting and near-boiling water pouring through the ceiling of Rhianna's bedroom.
Progress Care Housing wants to make sure nothing like this happens in similar circumstances at any of our properties. Our Property Services Division has been checking some of our properties to make sure the electric immersion heaters are working correctly. We have now put a programme in place to fit new immersion heaters with safety cut-out devices over the coming months.
An overheating immersion cylinder normally shows obvious signs that something is wrong. These might be:
- Very loud noises coming from the immersion cylinder
- The cylinder or airing cupboard become very hot
- Hot water comes out from the cold taps
If you are concerned about the immersion heater in your home then switch off the heater system immediately and phone our Repairs Contact Centre on 01772 642199.
